Homi Privacy Policy

1. Scope

This policy applies to Homi mobile clients, the web client, Relay services, community features, and connections to Homi Gateway. Gateway runs on the user's own device and accesses local files, terminals, applications, and other tools within permissions granted by the user.

2. Data we process

Account and identifier information

During registration and sign-in, we process email addresses, user IDs, authentication tokens, and account-linked Gateway or device identifiers for identity verification, account isolation, device binding, and secure connectivity.

User content

When you actively use the relevant features, we process messages you send, AI conversations, team tasks, community posts and comments, and images, videos, audio, or files you choose to upload. This content is used to complete tasks you initiate, synchronize across devices, display community content, and provide history.

Diagnostic and security information

Diagnostic reporting is off by default. We receive sanitized error information, limited stack traces, platform type, and necessary diagnostic context only after you actively enable it in Settings. Passwords, authentication tokens, model keys, email addresses, and user-directory paths are filtered before transmission. Diagnostic information is not used for advertising profiling.

Website analytics and release measurement

To operate the website and measure release adoption, we process the page path, website language, referring domain, campaign parameters, selected download target and version, and a random visitor ID. The client may also report its version, platform, and first activation. We do not collect form contents, raw IP addresses, or complete user agent strings for this analytics purpose. You can reset the random visitor ID by clearing this site's stored data.

Local data

The app stores sign-in state, settings, conversation cache, and drafts locally on the device for offline access and faster startup. Sensitive authentication information is stored using system-provided secure storage.

3. Microphone and speech recognition

Voice input requires microphone and iOS speech-recognition permissions. Speech recognition is provided by the iOS system service and is also governed by Apple's privacy policy. Homi does not retain raw microphone recordings created only for speech-to-text. If you intentionally upload an audio file, it is processed as user content.

4. Camera, photos, and files

Homi requests the relevant permission and processes selected content only when you actively take a photo, choose media, or upload a file. The app does not scan your photo library in the background or read unselected files arbitrarily.

5. How data is used

• Create and protect accounts and send registration email verification codes.
• Connect Homi Gateway and synchronize conversations and settings across devices.
• Process AI conversations, tool calls, team tasks, and scheduled tasks.
• Provide community posting, following, bookmarking, reporting, and blocking.
• Diagnose errors, prevent abuse, and maintain service stability.
• Comply with applicable laws and regulations.

6. Data sharing

We do not sell personal information or use information for cross-app or cross-site advertising tracking. When necessary to provide the service, data may be processed on our behalf by providers of cloud infrastructure, object storage, email delivery, and similar services. These providers may process data only under our instructions. When iOS speech recognition is used, related speech data may be processed by Apple.

We may disclose necessary information to authorized authorities when required by law, to protect users and public safety, investigate fraud, or preserve lawful rights and interests.

7. Retention and security

We retain data for as long as needed to provide functionality, resolve disputes, and meet legal obligations. Measures include transport encryption, access controls, account isolation, and secure storage. No network transmission or storage method can guarantee absolute security, but we continuously work to reduce the risk of unauthorized access, disclosure, and alteration.

8. Your choices and rights

• You may deny microphone, speech-recognition, camera, or photo permissions; the corresponding features will be unavailable.
• You may enable or disable diagnostic report sharing at any time in Settings.
• You may delete community content, unbind devices, or sign out in the app.
• You may initiate account deletion from the profile or settings area; account use ends after deletion is confirmed.
• You may contact us to request access to, correction of, or deletion of personal information where permitted by applicable law.

9. Children

Homi is not directed to children under 13. If we discover that we processed a child's personal information without valid consent from a guardian, we will take reasonable steps to delete it.

10. Policy updates and contact

We may update this policy because of product, legal, or security requirements and will publish the new effective date on this page. For questions about privacy practices, contact us through the technical support page.

Contact email: 1134503682@qq.com
Technical support: crazyhomi.com/en/support.html